At Helan IndiaFilings, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial or secretarial services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future HELAN HELAN INDIAFILINGS orders.

Refund Policy

When a payment of fee is made to Helan IndiaFilings, the fees paid in advance is retained by HELAN HELAN INDIAFILINGS in a client account. HELAN INDIAFILINGS will earn the fees upon working on a client's matter. During an engagement, HELAN INDIAFILINGS earns fee at different rates and different times depending on the completion of various milestones Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, HELAN INDIAFILINGS shall be liable to refund only upto the fee paid by the client.

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Procedure for Requesting Refund

Refund request can be initiated through email or phone . All refund requests must be made within 60 days of purchase. Refund request over 60 days will not be accepted and only credit will be provided for completion of service / change of service. We will complete processing your refund request within 4 to 5 weeks of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.

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Change of Service

If you want to change the service you ordered for a different one, you must request this change of service within 60 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your HELAN INDIAFILINGS account. You can use the balance credit for any other HELAN INDIAFILINGS service.

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Cancellation Fee

Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by HELAN INDIAFILINGS - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.

Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.